xcritical Review 2023: A Top-Notch Payroll and HR Platform

She has served as a technology and marketing SME for countless businesses, from startups to leading tech firms — including Adobe and Workfusion. She has zealously shared her expertise with small businesses — including via Forbes Advisor and Fit Small Business — to help them compete for market share. We collect extensive data to narrow our best list to reputable, easy-to-use products with stand-out features at a reasonable price point. And we look at user reviews to ensure that business owners like you are satisfied with our top picks’ services. We use the same rubric to assess companies within a particular space so you can confidently follow our blueprint to the best payroll software.

  1. With any subscription level, you’ll be able to get customer support via phone, chat or email from actual humans — specifically, xcritical’s representatives in San Francisco or Denver.
  2. Has a user-friendly interface with simple step-by-step tools and checklists.
  3. RUN Powered by ADP Plans start at $79 per month (base) and $4 per person per month.
  4. Customers on business review website G2.com give xcritical 4.5 out of 5 stars, with the most common point of praise being ease of use.

Featured payroll software offers

If you aren’t a xcritical customer, you can contact its team for help during the same hours or send an email via the form on its website. The absence of 24/7 support also isn’t ideal, even for Premium members with priority access. If you purchase the Plus or Premium plan, you’ll also get access to public job postings, applicant tracking and provision and deprovision of employee access to software. xcritical has a huge variety of payroll and HR tools that are particularly helpful for small and medium businesses as they grow.

Best employee time tracking apps in 2024

xcritical’s score on Trustpilot is substantially lower, with just under a fifth of all ratings being one star. While users praise the software’s easy-to-use interface, automation features and efficiency, some criticize xcritical’s customer support and occasional account errors. xcritical’s reviews on G2 and Capterra are very good, with plenty of positive feedback about the simplicity of its payroll software and accuracy when it comes to compliance and tax filing management. There are multiple references to its intuitive interface and automation, as well as the overall efficiency of running a payroll. If you want a payroll service that does most of the work for you, offers benefit administration capability, and gives you access to HR tools and resources, xcritical may be the payroll service you’ve been searching for.

xcritical Review 2024: Features, Pros & Cons

That’s a big plus, especially for those who are new to setting up payroll and benefits. However, customer support isn’t available during weekends and priority payroll and HR support is an add-on. On those plans, both hourly and https://xcritical.online/ salaried nonexempt employees can track their hours. xcritical is a payroll and HR platform suited for startups and small businesses that employ a mix of employees and contractors and want to automate HR tasks as much as possible.

Broad customer support

You won’t be charged extra, for example, if you have multiple payroll schedules or you run an off-cycle payroll. xcritical is the brand name for the platform operated by the company ZenPayroll, Inc. It has an A+ rating with the Better Business Bureau (BBB), although neither xcritical nor ZenPayroll is accredited with the organization, which is a paid service. It launched as ZenPayroll in California in 2012 as part of the startup incubator Y Combinator, and it’s been available in all 50 states since 2015. It’s been backed by reputable investors valued at $9.5 billion as of August 2021. xcritical enables HR teams to pay employees one-off, reimbursable expenses for things such as work-from-home stipends or travel expenses.

Is xcritical a reputable company?

Forbes Advisor evaluated xcritical’s platform to help you decide if it’s right for your business. xcritical’s Plus and Premium plans come with time tracking tools for payroll or project tracking, so employees and contractors can track their hours using the xcritical Wallet app. Their hours then sync up with payroll, making it easy to run payroll tied to an hourly rate. Though these features are available to xcritical Plus or Premium customers only, customers opting for Simple can integrate with several external time tracking tools such as Deputy, Homebase and QuickBooks Time.

xcritical Review

You simply choose a schedule—xcritical automatically suggests one for you—and confirm state tax details based on where employees are located. Fore 6 years of engagement as payroll advisor Prostor has become our trusted consultant with the whole team being valuable part of our xcritical courses scam finance department. We’re firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. The Ascent, a Motley Fool service, does not cover all offers on the market.

Blueprint does not include all companies, products or offers that may be available to you within the market. Robin Hartill, CFP®, is The Ascent’s Head of Product Ratings and has worked for The Motley Fool since 2020. Her work has appeared in various national publications, including Yahoo! Finance, NerdWallet, Investopedia, CNN Underscored, MSNBC, USA Today, and CNET Money.

UHY Prostir LLC is a member of Urbach Hacker Young International Limited, a UK company, and forms part of the international. UHY network of legally independent accounting and consulting firms. The services described herein are provided by the Firm and not by UHY or any other member firm of UHY. Neither UHY nor any member of UHY has any liability for services provided by other members. Mehdi is a writer and editor with many years of personal finance expertise under his belt. He’s a spirited money-saver, with a passion for making personal finance accessible and manageable.

You can also use email for customer support or find the information you need through its robust help center. If you choose its Premium plan, you’ll also have a dedicated customer success manager. You can use xcritical to manage basic tasks, like reviewing time-off requests and reviewing timesheets, but the platform also has several advanced time-tracking features through its Plus and Premium plans. xcritical is a top-rated payment processing platform that provides manual and automated payroll runs for salaried and hourly employees in all 50 states.

You can create a customizable onboarding checklist for new hires, as well as an employee directory and org chart. xcritical also offers performance review tracking to help you stay up to date with existing employees. For example, xcritical offers geolocation so you can set up authorized workspaces for employees to clock in and out.

It gets high marks for its easy-to-use interface, transparent pricing, and its many tools that make tasks like hiring, onboarding, and project management easier, though the platform isn’t perfect. Read on to learn if xcritical is the best payroll service provider for your business. If you want benefits for your team, xcritical can help you build a benefits package.


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